An EE speed test is a tool that allows users to measure the speed and performance of their internet connection. It typically checks download speed, upload speed, and ping time to give an accurate picture of connection quality. Speed tests are useful for diagnosing issues and ensuring you’re getting the speeds promised by your internet service provider.
EE Broandband Internet Speedtest
What is EE?
EE (formerly Everything Everywhere) is part of BT Consumer, a division of BT Group. Founded in 2010, it has become the UK’s second-largest mobile network operator with 21.2 million customers as of September 2022. The company operates from its London headquarters with additional hubs in Bristol, Darlington, Sunderland, Greenock, Merthyr Tydfil, North Tyneside, Plymouth, and Leeds.
What Are The Average EE Broadband Speeds?
EE offers a range of broadband packages with different advertised speeds:
- Standard broadband: 10-11 Mbps average
- Mid-tier fibre: 36 Mbps average
- Fast fibre: 67 Mbps average
- Ultrafast full fibre: Up to 900 Mbps average
- Full Fibre Max: Up to 1.6Gbps, supporting up to 190 connected devices
How Does EE Compare To Other UK ISPs?
EE generally performs well compared to other major UK internet service providers. In recent speed tests and customer satisfaction surveys, EE has consistently ranked among the top providers for reliability and speed. They often score particularly well for consistent speeds during peak hours. However, the exact performance can vary depending on location and specific package. Other top performers in the UK broadband market include Virgin Media for fast speeds and Sky for reliability.
What Factors Can Affect EE Speed Test Results?
6 main factors can impact EE speed test results:
- Type of connection (standard broadband vs fibre)
- Distance from the nearest exchange or cabinet
- Home network setup and Wi-Fi router placement
- Interference from other devices
- Peak usage times in your area
- Wi-Fi vs wired connection testing methods
How Can I Improve My EE Broadband Speed?
There are 6 ways to improve your EE broadband speed:
- Optimize router placement: central, elevated, away from interference
- Use wired connections where possible
- Regularly restart your router and keep firmware updated
- Consider upgrading to a faster package or fibre if available
- Use EE Wi-Fi boosters for larger homes
- Contact customer service if speeds are consistently below advertised rates
What Products And Services Does EE Offer?
Personal Services:
- Mobile: Pay monthly and Pay as you go plans with 4G/5G coverage
- Internet: Various broadband options including Fibre and Ultrafast
- TV & Sport: Freeview, on-demand content, EE TV on Apple TV 4K
- Devices: Latest smartphones, tablets, and laptops
- Security: Parental controls and anti-virus solutions
- Smart Tech: Smart home devices and accessories
- Gaming: New gaming destination for all players
Business Services:
- Small Business: Tailored mobile plans and broadband
- Large Business: Enterprise solutions and account management
- Customized tech solutions for varying business needs
How Can I Contact EE Customer Service?
Phone Support:
- From EE mobile: 150
- From EE landline: 0800 079 8586
- Hours: 8am-9pm Monday to Friday, 8am-8pm weekends
Additional Contact Methods:
- Live Chat: Via EE website or mobile app
- Social Media: Official Twitter and Facebook accounts
- Physical Stores: Face-to-face assistance nationwide
- My EE App: Self-service and messaging options
- Complaints: https://ee.co.uk/contact-ee/complaint